Our Calm Delivery Process
A structured yet flexible approach that ensures transparency, quality, and measurable outcomes at every stage.
Why Our Process Works
Our methodology combines AI efficiency with human expertise, creating a seamless workflow that delivers results faster while maintaining the highest quality standards.
Each phase includes automated checks, KPI tracking, and transparent reporting through our Perfex CRM system.
Download Process Guide
Brief & KPIs
Outcome-first intake; KPI contract drafted in Perfex.
- Initial consultation to understand goals
- KPI definition workshop
- Contract drafting with measurable outcomes
Plan & Setup
Project, tasks, repo, and CI created automatically.
- Architecture design session
- Infrastructure provisioning
- Development environment setup
Build & Review
Templates, tests, and security gates keep quality high.
- Iterative development with daily updates
- Automated testing and code reviews
- Security vulnerability scanning
Deploy & Measure
KPI sentinel monitors p95, error rate, and MTTR.
- Staging deployment and validation
- Production rollout with monitoring
- Real-time KPI dashboard access
Learn & Improve
Weekly summaries, NPS, and case studies close the loop.
- Performance review sessions
- Optimization planning
- Case study development
Tools & Technologies
Our integrated toolchain ensures efficiency and quality.
- Perfex CRM for project management
- GitHub Actions for CI/CD
- Jupyter for data science workflows
- Grafana for performance monitoring
- Slack for seamless communication
Transparency at Every Step
Real-Time Dashboards
Access live project metrics, performance data, and progress tracking through our client portal.
Weekly Reporting
Comprehensive weekly summaries with insights, achievements, and improvement opportunities.